Privacy policy

ISHA JOYERÍA PRIVACY NOTICE
Last updated: August 2026

NIA Wellness, with address at Hacienda del Ciervo 30, Huixquilucan, State of Mexico, Mexico, operating the Isha Joyería online store, is responsible for the collection of your personal data, the use given to it, and its protection.
Privacy contact: holaishajoyeria@gmail.com

1. Personal data we collect
We may collect first and last name, email address, telephone number, delivery address, data necessary for shipping, billing details when requested, purchase and order information, communications with Isha Joyería, and technical information about your use of the site, such as IP address, device, browser, cookies and similar technologies, where applicable.

2. Payment information
Isha Joyería and NIA Wellness do not store and do not have access to banking data or to the complete credit or debit card details used to make payments. Payments are processed directly by specialized third-party providers, currently including Clip, and other providers may be added. Financial information will be handled by those providers in accordance with their own terms and privacy notices.

3. Primary purposes
Data will be used to process and manage purchases and orders; identify and contact the customer; manage payments and deliveries; provide information about orders and shipments; provide customer service; handle exchanges, returns and warranties where applicable; process invoicing requests; and comply with applicable legal obligations. The delivery information required may be shared with courier companies such as DHL, Estafeta or similar.

4. Secondary purposes
Additionally, we may use contact data for promotions, offers, news, launches and commercial communications from Isha Joyería; surveys; analysis of our services; and personalization of communications or advertising. You may request that your data not be used for these purposes by writing to holaishajoyeria@gmail.com, without this affecting your purchases or services.

5. Providers and third parties
To fulfill the purposes described, certain data may be processed by or made available to providers of e-commerce, courier services, payment processing, technology infrastructure, storage, communication, analytics and marketing, as well as to authorities where a legal obligation exists. We will endeavor to use only the information necessary for the corresponding purpose.

6. Shopify
The online store operates through Shopify. As part of the technological operation of the site, certain information may be processed or stored using the infrastructure and services provided by Shopify and its providers, in accordance with their applicable terms and policies.

7. Cookies and similar technologies
The site may use cookies and similar technologies to enable its operation, remember preferences and cart contents, analyze use of the site, improve the experience, measure campaigns and, where applicable, display or measure advertising. You may manage certain preferences through the options available on the site or through your browser settings.

8. ARCO rights (Access, Rectification, Cancellation and Objection)
You may exercise your rights of Access, Rectification, Cancellation and Objection with respect to your personal data. To do so, send a request to holaishajoyeria@gmail.com, stating the information necessary to identify you, the right you wish to exercise, and the data or processing to which your request refers. Additional information reasonably necessary to verify your identity may be requested.

9. Limitation of use and disclosure
You may request that the use or disclosure of your personal data be limited, particularly for promotional communications, by writing to holaishajoyeria@gmail.com.

10. Information security
NIA Wellness will adopt reasonable administrative, technical and physical measures to protect the personal data under its responsibility against loss, damage, alteration, destruction, and unauthorized use, access or processing.

11. Changes
This Notice may be modified or updated due to legal changes, new requirements, or changes in services or privacy practices. Modifications will be published on the Isha Joyería website.

12. Contact
NIA Wellness
Operating the Isha Joyería online store
Address: Hacienda del Ciervo 30, Huixquilucan, State of Mexico, Mexico

Email: holaishajoyeria@gmail.com